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If you upload a new profile photo from your mobile, you might notice that the saved photo appears abnormally rotated. This is due to the auto-rotate properties on mobile devices.
This can be fixed by simply editing the photo on your mobile device, and then re-saving it.

Detailed steps here: https://intercom.help/kinderlysupport/en/articles/1660744-why-is-the-profile-picture-sideways (third-party website, not affiliated with AllMyLinks)

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